Privacy Policy

Last Updated: July 30, 2026

MapleOrbit respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit mapleorbit.us or purchase products from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or create an account, we may collect:

• Full name
• Email address
• Phone number
• Billing information
• Shipping address
• Payment information
• Order details
• Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Website usage data
• Cookies and similar technologies

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Provide customer support
• Confirm payments
• Deliver products
• Send order updates
• Improve website performance
• Personalize shopping experiences
• Prevent fraud
• Comply with legal obligations

3. Payment Information

Payments are processed through secure third-party payment providers.

MapleOrbit does not directly store complete credit card numbers or sensitive payment information.

Payment providers handle transactions according to their own privacy and security standards.

4. Cookies

MapleOrbit uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember customer preferences
• Understand website usage
• Improve website functionality
• Provide relevant content

You may adjust your browser settings to disable cookies, but some website features may not function properly.

5. Sharing of Information

We may share information with trusted third parties only when necessary, including:

• Payment processors
• Shipping providers
• Website hosting providers
• Analytics services
• Customer support providers

We do not sell, rent, or trade customer personal information.

6. Data Protection

We take reasonable security measures to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure

However, no online transmission method is completely guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on applicable Canadian privacy laws, you may have rights regarding your personal information, including:

• Requesting access to your information
• Requesting correction of inaccurate information
• Requesting deletion where applicable
• Asking questions about how your information is used

To submit a privacy request, contact us.

8. Marketing Communications

If you subscribe to our newsletters or promotional emails, we may send information about:

• New products
• Special offers
• Promotions
• Store updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails.